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We’ve found an issue with the Action app that is preventing some phones to connect to the action.

Here is a current solution

  1. Close out the Action App
  2. Turn ON airplane mode from your phones settings
  3. Open the Action App
  4. Attempt to reconnect
    • follow the normal wizard to connect to the apps wifi
  5. Once you’ve connected you’re al set!

You can turn airplane mode OFF if you would like after you’ve connected.

    • Please note: unless you plan on turning on and off the recording throughout the event, you can turn airplane mode OFF and you will have full abilities to manage the Action App and take calls.
    • Please note: if you stop recording and disconnect from the app, you must turn ON airplane mode again to reconnect to the Action App.

 

Categories: Control App - Support, Recording - Support, Recording at Event