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Pixellot Air Equipment & Preperations

  • To turn on the device, make sure that the master power switch is at the downward position.
  • You may have run out of battery – connect the device to the power adapter, see that the charging LED next to the charging port, turns on, and re-try to turn on the device.

 

  • Verify you connected the device to an available network port. It is not intended to be connected to your computer’s network port.
  • Connected one side of the ethernet cable firmly to the device’s ethernet port, verify you hear a “click”, indicating that the cable is fully inserted. Make sure that the other side of the cable is connected to your home/office wall network port, or directly connected to your router.
  • Once the device reaches a full charge, the power indicator LED stops breathing, and turns to a solid green.
  • You can verify the battery status in the Control App recording screen.

As long as you see most of the lines & corners, the AI technology can still understand the field/court.

5-6 hours of recording time on battery. Make sure you have sufficient time left on the device and free space as needed.

In this case, the recording will stop. You will need to turn the device back on and re-connect it with the Pixellot Control app. Be sure to complete the event details, and continue to record your game.

Yes, you can. You can record in normal outdoor playing conditions, during rain or snow.

  • Verify that the master power switch is turned on (downward position).
  • If needed, connect it to a power supply and charge the camera.

Every time that the device is connected to the network, it will automatically check if there are any updates available for its firmware. If an update is found, the device will automatically update itself.

The front LEDs may flicker when this is happening, and the device may restart itself automatically. It is recommended that before using it for the first time, charge the unit for a few hours while connected with a cable to the network.

This will ensure that it will update itself to the latest firmware.

Recording Your Game

Place the camera at center field, center court or center net.

You need to place the camera near the halfway line, in a place that it sees the whole field (3m and beyond), and a place that it will be safe from people or other hazards.

It’s about a 1:1 ratio. If you are 12 feet away from the sideline, raise it to about 12 feet (2 sections of the tripod).

Do Not Move While Recording

Try to avoid any movement of the camera while recording. However, if you have re-positioned it in the about same area that it was before, our AI will adjust in time to the movement.

Use the provided cleaning cloth, and clean the camera lenses.

As long as you see most of the lines & corners, the AI technology can still understand the field/court.

5-6 hours of recording time on battery. Make sure you have sufficient time left on the device and free space as needed.

In this case, the recording will stop. You will need to turn the device back on and re-connect it with the Pixellot Control app. Be sure to complete the event details, and continue to record your game.

Event details are needed to file your game correctly for processing and viewing.

Yes, you can. When you wish to re-connect to the camera and monitor its recording progress, you must be near the camera to reconnect to the camera’s wifi and Pixellot Control App relaunch the app.

Check that you have sufficient recording time & battery.

The Air Camera records a wide panoramic view of the game and does not move while recording. The automatic production is done by our AI software over the wide panoramic recording.

Use the Control App and start/stop recording for each game.

Re-connect the Pixellot Control app to the camera and monitor its recording progress. You’ll need to be near to the camera to reconnect to its Wi-Fi and launch the Control App.

Verify your camera is set to your region’s recording standard: use the Pixellot Control app, go to the recording screen, hit the setup icon, set it to PAL or NTSC, according to your region.

NTSC – United States, Canada, Caribbean, Central America Mexico, South America, Japan, South Korea, Taiwan, Hong Kong, Macau, Southeast Asia* (location may vary), China.

PAL – Europe, Australia, New Zealand, India, South Africa, South America* (location may vary)

You don’t need WiFi to record. The Pixellot Control Mobile app connects to the Air camera’s “hotspot”.

This is normal. If for any reason it gets too hot, it will automatically shutdown.

Yes, you can. You can record in normal outdoor playing conditions, during rain or snow.

*Current connection issues have been experience when trying to pair your camera to the Action app. Our development team is working hard to address this issue. Feel free to contact support you.support@pixellot.tv if you have any questions or concerns.

You do not need a WiFi Internet connection to record, however, the communication between the camera and the camera’s mobile app is done via WiFi. For this you need to have WiFi enabled on your mobile device that has the Camera’s app installed, and WiFi should be enabled in the camera (usually this is the default).

Using the Mobile Control App

This may be due to poor lighting at the venue.

First, try adjusting the brightness slider at the bottom of the screen. Move the slider to the far right to brighten the video.

The second option, enable the Low-Light Mode Setting.

To access the setting:

  1. Open the Pixellot Control app.
  2. Open the recording screen.
  3. Select the gear icon at the bottom right labeled “Settings”.
  4. Turn on the “Low-Light Mode” using the button on the far right. After selecting it, the setting should be labeled as “On”.

 

Make sure you have internet access. For iOS devices, see that cellular data is turned on, and you see the 3G/4G indication.

For android devices, make sure you are not connected at the initial login to the camera’s Wi-Fi, and that you are connected to a network with internet access.

  • Verify the camera is turned on – front LED green light indication
  • Make sure that your mobile device is connected to the camera’s Wi-Fi (named Pix-xxxxxxx, password 12345678)
  • If still experiencing trouble, go to the mobile device Wi-Fi settings, forget the network and re-connect

Go to Pixellot Control app’s settings, in the mobile device settings menu, and enable accessing devices on the network.

Forget the Air Camera’s network in the mobile device Wi-Fi settings (network named Pix-xxxxx), and reconnect to it, choosing to enable connection although an internet connection is not detected.

Let the camera perform the settings change for about a minute, at which time, both Air cameras should turn back on.

Use the EV control in the recording screen, to modify the view to be brighter.

 

Use the EV control in the recording screen, to modify the view to be darker.

The submit button is disabled until all mandatory details have been entered. Check that you have not left a field without a choice or entry.

  • Verify that your mobile phone has an internet connection.
  • Logout of the app, and re-login to the app, with your Pixellot credentials.
  1. Let the app try to re-connect to the camera for a few seconds.
  2. Verify that your mobile device is still connected to the Camera’s Wi-Fi. If not, re-select it in the mobile device’s Wi-Fi settings.
  3. If still there is an issue, relaunch the Pixellot Control app and re-try.
  4. If the issue re-occurs after restarting the app, go to the mobile device Wi-Fi settings, forget the network, and re-connect to the Pixellot Air Camera’s Wi-Fi.

In the Pixellot Control events list screen, use the “…” menu for a specific event that you wish to delete, and select delete.

This will free recording time on the device. Make sure you are deleting footage that you do not need to upload anymore.

Let the device complete its boot cycle, at which time, the front power indication LED will change from yellow to green. If you are connected with a charger, the green light will be “breathing”.

Verify that your mobile device is connected to the camera’s Wi-Fi, and relaunch the Pixellot Control app.

Use the Control App and start/stop recording for each game.

Re-connect the Pixellot Control app to the camera and monitor its recording progress. You’ll need to be near to the camera to reconnect to its Wi-Fi and launch the Control App.

Verify that the mobile device is connected to the Air device WiFi.

You can also switch the device’s WiFi channel, by long-pressing the pairing button for 10-12 seconds (to the right of the power button, on the back of the device).

The device will flicker for a few seconds and you can try again. You can switch the channel again, to try to see if another channel may work better.

If your phone’s wifi is showing a connection to the camera but you continue to receive a message in the Pixellot Control app “Failed to connect to the camera”, try turning off your LTE/Cellular Data in the Pixellot Control app settings.

To do this, go into your phone’s settings, find the Pixellot Control app, find the “Cellular Data” option and turn it off. Try reconnecting the Pixellot Control app to the camera.

If you are able to connect, you don’t need to leave the LTE/Cellular Data off for the entire event. You may turn your LTE/Cellular Data back on and use your phone accordingly. When you need to reconnect to the app, you will need to repeat the steps above.

T

he Pixellot Control app is available for download in the mobile apps stores, and is a mobile application for your mobile device. Scan the fol

lowing QR from your mobile device, to download:

Uploading Game Film

Make sure you have connected the device to the power supply and network via the supplied Ethernet cable.

When the device is uploading, the connective LED will blink with a blue indication.

Enter the event details. After completing this action, you will have the ability to upload.

As long as you have not turned off the camera, you can just reconnect to the network with the Ethernet cable, and the upload will continue. If you have turned off the camera, turn it back on, re-launch the Pixellot Control app and re-start the upload process.

Wifi enabled uploading coming soon!

This is dependent on your specific account. Once the game is processed, you will receive an email with a link to watch the automatically produced game on a web browser viewer -or- a notification in the You mobile app that is set for your account.

Event details are needed to file your game correctly for processing and viewing.

If the camera is not turned off (working on the battery or power supply), it will try to resume the upload once the network connection is restored. Make sure that you restore the power supply connection to the camera once the power has returned so it is connected to the power supply while uploading.

Yes, you will be able to watch games from the custom webviewer link you receive. It’s perfect for users who don’t want to download the You app..

Launch the Pixellot Control app, connect to the camera and view the event’s upload status in the events list.

Verify your camera is set to your region’s recording standard: use the Pixellot Control app, go to the recording screen, hit the setup icon, set it to PAL or NTSC, according to your region.

NTSC – United States, Canada, Caribbean, Central America Mexico, South America, Japan, South Korea, Taiwan, Hong Kong, Macau, Southeast Asia* (location may vary), China.

PAL – Europe, Australia, New Zealand, India, South Africa, South America* (location may vary)

Uploading time depends on your upstream internet bandwidth.

  • At 20Mbps upstream, an hour game will take an hour to upload.
  • You can change the settings of recording to lower quality (before recording a game), to speedup upload time, on low internet bandwidth locations.

Viewing & Sharing

Enter the You Mobile app. Then press the “hamburger menu” on the top right and select “MY TEAMS”. You can now use the “ADD MEMBERS” button to share a link with others to join you team.

You can share videos in two main ways:

  • From the app – go to the specific video of your game, highlights, clips, and use the share option in the function menu. This will generate a link that you can then send to share your video.
  • From the web player, you can also use the share function and share the video
  • You can also forward a video link you received to others, and they will be able to view it on the web

Yes, open the video link you received in a browser, and it will open a web view of the video.

This is dependent on your specific account. Once the game is processed, you will receive an email with a link to watch the automatically produced game on a web browser viewer -or- a notification in the You mobile app that is set for your account.

There are multiple options via notifications forwarding

  • WebvViewer
  • You mobile apps.

Yes, you will be able to watch games from the custom webviewer link you receive. It’s perfect for users who don’t want to download the You app..

Verify your camera is set to your region’s recording standard: use the Pixellot Control app, go to the recording screen, hit the setup icon, set it to PAL or NTSC, according to your region.

NTSC – United States, Canada, Caribbean, Central America Mexico, South America, Japan, South Korea, Taiwan, Hong Kong, Macau, Southeast Asia* (location may vary), China.

PAL – Europe, Australia, New Zealand, India, South Africa, South America* (location may vary)

Full games can be exported from the Pixellot You app. Only team admins have this ability. The exported games come in the form of a downloadable link to your email. It must be downloaded on a laptop or desktop, it will not download to a phone.

  1. Open the Pixellot You app.
  2. Select the share button at the top left.
  3. You should see an option that says “Export Video”. Select that.
  4. Your email address should pop up along with a message stating the export will be sent to your email.
  5. It should only take 5-10 minutes to receive the email including the downloadable link. (If you have not received the email after 10 minutes, first check your spam file. If it’s not there, open the Pixellot You app and export the game again).
  6. Once you’ve received the email, you should see a link to the game. Select the link to start the download. This will download your game to your hard drive.