SUPPORT CENTER
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FAQ
Our subscription plans are listed on our site here. We currently offer a Team and Club package.
The Team package is great for a single team and single sport.
The Club package is great for multiple teams and sport types.
For any more specific questions, please reach out to our support team you.support@pixellot.tv
You can find pricing listed on our site here
For more pricing questions, reach out to our support team at you.support@pixellot.tv or schedule a quick call with one of our sales reps.
If you’re planning to film a single team and single sport, we recommend the Team package.
If you’re planning to film multiple teams and/or sports, we recommend the Club package.
For any more specific questions, please reach out to our support team:you.support@pixellot.tv
Please reach out to our Support team via you.support@pixellot.tv or simply start a live-chat session at you.pixellot.tv to get help with the subscription change.
Yes, you may pause your subscription at any time while on a monthly subscription plan. Pausing a subscription does not apply to an annual subscription plan, since it’s a prepayment for the entire year (12 months) upfront.
To pause a monthly subscription:
- Go to your Pixellot You account here and log in
- Select “Manage Plans” in the left column
- Then select “Pause Plan”
- You can pause your subscription for up to 6 months. You can start the subscription again at any time.
